This blog is written by students from NC State's Fall 2014 Nonverbal Communication Class taught by Dr. Kelly Albada. Our interest is in the role nonverbal communication plays in the realm of customer service.
Customer service is a crucial part of any organization and understanding how to interpret nonverbal cues from customers as well as understanding what nonverbal information you are transmitting is very important to having a successful customer interaction. Our blog is organized chronologically by date posted starting with the newest posts first. Please join us as we explore nonverbal communication's role in customer service and share information that can help you to become a more effective communicator. Feel free to share our blog and comment!
Great job to whomever posted this. I think it definitely encompasses everything we have been posting about.
ReplyDelete- Katie